I nearly missed a wedding because of the ‘computer says no’ attitude of airline staff
After our reader’s flights were cancelled, he endured a battle with customer services to be rebooked on a flight that had available seats
After our reader’s flights were cancelled, he endured a battle with customer services to be rebooked on a flight that had available seats
When I returned at 2am, I was astonished to find my things gone and another couple occupying the room
With new itineraries and experiences complementing old favourites, now is the time to plan your next visit
After accepting a redirect through the US, our reader’s wife became aware too late that she needed an ESTA
Cornwall is defined by its magnificent coastline, medieval harbours and oak-forested creeks
Where to find the county's freshest scones, top quality jam and most beautiful locations
The county is filled with age-old granite pubs set high on clifftops and tucked away for a quiet pint
An insider guide to England’s wild west, a county of rugged coastline and Enid Blyton-style adventures
The top places to eat across the county, from St Ives to Port Isaac and seafood to steak
After our reader's travel insurance claim was refused on medical grounds due to an historic illness, our expert reveals who was in the wrong
We receive lots of queries and complaints from readers about BA's version of frequent flier miles. Here's how they work and what is about to
Our reader's 'countrywide' card was rejected by buses in the capital. Our expert finds out what went wrong
Trips to EU countries can come with a surprising mobile phone bill. Our expert explains how to save money
Our reader was unexpectedly charged for a medical bill after being told their insurance would cover it. Our expert finds out what went wrong
Our reader received conflicting information about booking seats on a train journey in Spain – and lost money. Our expert weighs in
Our reader asks if they are owed compensation by British Airways after their flight returned to Seville. Our expert weighs in